Tokyo Electron strives to provide equipment support to the satisfaction of customers worldwide. We have anticipated transitions over time and diversified customer needs by arranging an organization that can provide global support.
TEL Service Advantage
TEL Service Advantage, which is built as the TEL global support organization, allows customers to select a service plan that fits their needs. Through TEL Service Advantage, we can quickly respond to customer requests and technical advancements.
TEL Service Advantage provides various plans to maximize equipment maintenance efficiency for customers and productivity from equipment manufactured by TEL. Because TEL Service Advantage support plans can be combined to meet customer needs, you can obtain maximum results.
TEL Field Service
We provide engineering support to meet customers’ requests and goals.
TEL analyzes equipment data from various sensors using a remote connection and provides solutions matched to customer-specific problems such as differences between equipment, throughput improvement, and predictive maintenance.
TELCustomer.com is our on-line portal allowing you to view up-to-date information regarding the equipment you purchased.
TELeMetrics is registered trademarks or trademarks of Tokyo Electron Limited in Japan and/or other countries.